Sessportal — Terms of Service

Operator: Jadon Irwin trading as JP Irwin Academy (ABN 68 645 483 536) Contact: support@sesswise.com Last updated: 10 August 2026 Version: 2026-08-10

1. Agreement

By creating an organisation on Sessportal you agree to these terms. If you're agreeing on behalf of a business, you confirm you're authorised to bind it.

2. The service

Sessportal provides software for running a tutoring business: classes and scheduling, enrolments, attendance, billing and invoicing, family portal access, teaching notes, and integrations with connected products.

We provide the software. We do not provide tutoring, and we're not party to the relationship between you and your families. You are responsible for the classes you run, the fees you charge and the duty of care you owe your students.

3. Your account

Keep your credentials secure and tell us promptly at support@sesswise.com if you believe an account has been compromised. You're responsible for what the accounts in your organisation do. Each person who signs in needs their own account — sharing logins undermines the audit trail you may later need to rely on.

4. Your data, and our role in it

You own your data. Everything you and your families put into Sessportal — student records, attendance, invoices, notes — remains yours.

You grant us the limited licence needed to host, process, back up and display it in order to run the service, and to transmit it to connected products you enable.

For information about your families, you decide what is collected and why; we hold it on your instructions. That makes you responsible for having a lawful basis to collect it, giving families the notices they're entitled to, obtaining any consent the law requires, and responding to their access, correction and deletion requests. Sessportal is not designed to store health, diagnostic, behavioural or other sensitive information about a child, and you must not use free-text fields or uploads to place that information in the platform. We'll help you action privacy requests relating to information held in Sessportal.

5. Your obligations

You agree to comply with the privacy and consumer laws that apply to you, to hold any working-with-children clearance your jurisdiction requires, to keep accurate records of what you charge, and not to use Sessportal to store information you have no legitimate need for.

You must not attempt to access another organisation's data, probe or interfere with the platform's security, resell the service, or use it unlawfully.

6. Fees

Subscription fees, plan inclusions and seat counts are as shown on your billing page when you subscribe. Fees are charged in advance for the billing period.

Trials run for the stated period and require no payment; we won't charge a card automatically at the end of a trial. When a trial ends, the organisation stays accessible in a limited state until you choose to subscribe.

Seat changes take effect from the next billing period unless we say otherwise at the time. Fees may change on 30 days' notice by email, and you may cancel before the change takes effect.

Fees paid are non-refundable except where Australian Consumer Law requires otherwise.

7. Money you collect from your families

Sessportal can record invoices, payment status, balances and external refunds, but it does not collect, hold, transfer or refund your families' money. Families pay you directly using the arrangements you make with them, outside Sessportal. Do not enter bank-account or card details into the platform. You're responsible for the accuracy of what you invoice and for updating the ledger to reflect what occurred outside the platform.

8. Availability

We aim for high availability but don't guarantee uninterrupted service. We may suspend access for maintenance, and will give reasonable notice for anything planned. We may suspend an account that is materially in breach of these terms, or where continued operation risks the security of the platform or other organisations — with notice wherever it's practical to give it.

9. Ending the agreement

You may cancel at any time from your billing page, effective at the end of the current period.

We may terminate on 30 days' notice, or immediately for a material breach that isn't remedied within 14 days of us telling you about it.

On termination you can export your data for 30 days. After that we retain only what section 7 of the Privacy Policy describes — financial records for the applicable statutory period (generally at least five years), everything else deleted within 90 days unless a legal exception applies.

10. Liability

Nothing in these terms excludes rights you have under Australian Consumer Law that can't be excluded. Where our liability can be limited, it's limited to resupplying the service or paying the cost of having it resupplied.

To the extent the law allows, we're not liable for indirect or consequential loss, loss of profits, or loss of data, except where it results from our failure to take reasonable care.

You keep responsibility for your own records. Export regularly — a backup you control is worth more than a clause about liability.

11. Changes

We may update these terms. We'll email account holders at least 30 days before a material change takes effect. Continuing to use Sessportal after that is acceptance; if you'd rather not, cancel before it takes effect.

12. General

These terms are governed by the laws of Queensland, Australia, and both parties submit to the courts of that state. If any provision is unenforceable, the rest stands.

Questions: support@sesswise.com.